Points of Contact for Parents / Carers / Members of the public




It is vital that the 原理图ool has up to date contact details of parents, 包括 an email address (of the parent/carer) and at least two phone contacts (of the parent/carer) of which one needs to be a mobile number.


The initial day to day means of contact between 原理图ool and home should be the student planner. Parents are advised to read the information at the beginning of the planner to be informed about 原理图ool systems. Parents need to look out for messages from staff in the planner and are encouraged to write notes for staff to read about especially about low level matters such as uniform and 医疗 appointments.


推荐十大靠谱网赌平台 is very happy to meet with parents/carers and to talk on the phone about any concerns or queries they may have. We will endeavour to reply within 3 working days to all messages received.


Parents/carers will need to 环 the 原理图ool office first to make an appointment, so that we can ensure we have all necessary information ready and parents/carers meet with the person best placed to help.


Parents are to 环 the 原理图ool office on 020 8752 1525 who will put you through to the relevant member of staff, please bear in mind that staff may not be available at the time of the phone call. Some staff also have a direct line which may be used.  If they are not available the 原理图ool office will take a message and the member of staff will return your call as soon as possible.


The 原理图ool prefers to not use email as the main communication tool from parents to home, although emails will be picked up and responded to, 通常是通过电话. 家长可以使用 这种形式 这样信息就会传递下去.

Parents who chose to write to the 原理图ool about a matter may of course do so and the 原理图ool will reply by phone 或信件.


Parents are advised to ensure that they have used other methods of contacting the 原理图ool as cited here in order to voice their concern before following the formal complaints procedure.


See formal complaints procedure on the 原理图oolwebite.


见保卫和吹哨. Parents/carers are reminded that 推荐十大靠谱网赌平台 welcomes concerns from parents/carers about ant 儿童保护 matters and in fact it is an expectation of the 原理图ool that our parents/carers pass on any safeguarding concerns they may have to the 原理图ool about any members of the 原理图ool or the community.

关于 田园生活的问题, your child’s form tutor is the first point of contact.

为 田园生活的问题 your child’s Head of Year is the first point of contact, they will then either deal with the concern themselves or pass onto the relevant party such as the form tutor.

关于 题材, your child’s subject teacher is the first point of contact.

更多的 复杂的主题 the Head of Department is the point of contact.

关于 活动和旅行 contact the member of staff in charge of the event if this is known to you or ask the 原理图ool office for the contact person.

要做的事 特殊需要 包括 医疗 or 身体需要 the 特殊需要 Co-ordinators Ms Rice and Ms Anand are the points of contact.

要做的事 英语 as an Additional Language Ms Hudson (宝莲寺) the 宝莲寺 Co-ordinator is the  point of contact.

为 招生 matters 包括 leaving the 原理图ool phone 0208 753 7874 or e-mail: 招生@ellenwilkinson.伊灵.原理图.uk

为 出席. If a child is absent from 原理图ool  parents/carers need to 环  0208 753 7872 every morning of the absence. More general 出席 matters can be done  by phone: as above or email 出席@ellenwilkinson.伊灵.原理图.uk 或信件.

In 非常严重或未解决的问题 parents/carers may ask for contact from a member of the Senior Leadership Team (Please see SLT Staff list under 推荐十大靠谱网赌平台学校). Please contact the 原理图ool office to make an appointment with the relevant 助理校长.

为 enquiries regarding technical issues with the 原理图ool gateway services such as  原理图oolgateway, firefly or wisepay phone the 原理图ool switchboard and ask for Mr Pallister.

为 changed in personal details please contact Ms Robertson in 原理图ool office.

为 Child Protection matters see information on 儿童保护

If parents require a paper copy of anything on this website, please contact the 原理图ool office.  这是免费提供的.

You can give OFSTED feedback about the 原理图ool at OFSTED家长视图.

为 members of the public wishing to contact the 原理图ool about matters other than those stated, 请与Doyle先生或Johnson女士联系, Deputy Headteachers on the 原理图ool telephone number.